Friday, April 27, 2007

Finials is almost here

It does not seem possible that another school year is almost past.

Your ILL staff wanted to take the time to wish everyone well during finals week.

Order this week for materials needed by finals. It is still possible to get the items you need for that final paper.

Thursday, April 19, 2007

Do as ILL says not as ILL emails

Some of you have noticed our email discrepancies.

Your emails say to pickup at circulation and/or interlibrary loan. Confusing message - we know.

Just to let you know all materials are at the Main Circulation Desk in spite of
what the automatic emails say that come from the roth@... email address.

Explanation:

This is a pickup location error. The techies tried to remove interlibrary loan from the pick-up
locations. This action created errors when other libraries tried to process WIU I-Share requests. We had to leave ILL in the pickup box so your requests could move forward with out incident. The bad news is that the emails still have ILL as a pickup, but your materials are at the circulation desk.

Translation: The removal of Interlibrary loan pickup location created a vast disturbance in the Illinois library community amoung other interlibrary loan departments when they could not process WIU customer requests. This could have cause many more problems when you did not receive your material. It was easier to let the emails be slightly incorrect so ILLians could receive requested materials without to much hubbub.

Monday, April 9, 2007

Midwest Interlibrary Conference ILL closed for 1 hour

Hello, Illians!

Your requests are currently on order. The ILL staff is keeping up with all your requests and all materials have been ordered within 24 hours of submission(excluding weekends).

The ILL staff has a wonderful opportunity to attend the Annual Midwest Interlibrary Loan Conference this Friday in Iowa. The ILL staff is looking forward to the new ideas that will be presented there and hope to bring back a refreshing look at ILL and maybe some new ideas for Illians.

There should be little disruption in ILL services.
Our office will be closed Friday the 13th from 8am - 9am.

Happy research!