Monday, March 2, 2009

ILL has moved to Access Services.

The Interlibrary Loan office has been moved to Access Services (Circulation).

The phone number and email address remain the same.


Wednesday, December 3, 2008

ILLiad Feature Spotlight - Bookmarks

How important are those bookmarks anyway?

Bookmarks should be left in all materials you borrow. Bookmarks enable the ILL staff to process your renewals and returns promptly.

Items without bookmarks can delay renewals not requested electronically. Returned materials may be delayed and not be discharged from your account properly.

Monday, November 3, 2008

ILLiad Feature Spotlight - Renewals

Would you like to renew a book that you received through ILLiad? It's easy to request a renewal online at any time.

1. Log in to your ILLiad Account
2. From the left hand menu, select "Checked Out Items"
3. From the list in the center of the screen, select the item you wish to renew
4. Click "Renewal Request" in red type at the top of the screen.

This will notify Interlibrary Loan Staff that you would like to renew the item. We will contact the lending library to request the renewal. If the renewal is approved, we will update your account with the new due date. If the renewal is denied, we will send you an e-mail.

You may keep the item while we wait to hear about the renewal. It should take no more than one week to hear back from the lending library. If it has been longer than that, please contact the Interlibrary Loan office at 298-2761.

Some problems which might come up:

1. After pressing "Renewal Request", you receive a message like "You can only renew this item between the dates of 11/18/2008 and 11/30/2008"

ILLiad is designed to allow renewal requests only within a certain timeframe around the due date. Wait until the time frame specified and resubmit your renewal request.

2. You are unable to request a renewal.
ILLiad will not allow renewal requests once the item has gone overdue. However, Interlibrary Loan staff can still contact the lending library to request a renewal for you. Contact the Interlibrary Loan office at 298-2761 and let us know the item you wish to renew. If the renewal is approved, your account will be updated. If not, you will receive an e-mail.

Keep in mind that the decision to grant a renewal and the length of the renewal are entirely up to the lending library. WIU Interlibrary Loan staff cannot intervene in these decisions.

Any time you experience a difficulty with the renewal process, or if you have any other questions, please contact our office.

Wednesday, October 8, 2008

Requests you no longer want

There have been many items not picked up in the last month.

Please as a courtesy to your ILL staff cancel any ILLiad request you no longer need.

You can cancel requests in your ILLiad account when you have selected the request.

You can also send us an email letting us know.


Friday, October 3, 2008

ILLiad updates- Tired of typing your requests?

Dear ILLians,

Your ILL staff is happy to report that some ILLiad bugs have been fixed.

If you use the tab key when filling out the request form - tabbing will now take you to the next box to fill out.

Tired of typing your requests? Relief at last!

The auto-fill has been turned on in WorldCat. The ILL icon is no longer operational with this function. The icon has been removed from WorldCat. Look for the link "Submit request to WIU ILL". The feature is wonderful - give it a try.

The renewal message has been change when submitting renewals requests from your ILLiad account.

Friday, September 19, 2008

International Talk like a Pirate Day

Me Hearties,

Today, Friday,
September 19th is International Talk like a Pirate Day.

Follow the treasure map to ye library and interlibrary loan. Many treasures and travels await ye. A few pirate books are on display in the ILL windows, argghh!

Take a walk on the plank and plunge into all that awaits ye!

Tuesday, September 2, 2008

Open House Door Prizes

Create Your Own

The winners are:

Led Zeppelin Poster from the Phoenix Zak Hajduk
1987 Top Hits CD from Rock N Records Laronda Chairse'
80s Party Bag Daniel Ogbaharya
Phoenix gift certificate Jasmin Junya Kinnebrew
Spirit in the Sky gift certificate April Ahlers
Golf club pen set Daniel Butler
Betty Boop wallet Chelsea Cinnamon

Key chains
Jeremy Bradley
Toya Richardson

Pen Bracelets Bryce Dexter

HeadBand/Sun glasses
Kevin Downs
David Smashey
Crystal Sewell
Ragnunath Gadige