The Interlibrary Loan office has been moved to Access Services (Circulation).
The phone number and email address remain the same.
309-298-2761
Interlibrary-Loan@wiu.edu
Monday, March 2, 2009
Wednesday, December 3, 2008
ILLiad Feature Spotlight - Bookmarks
How important are those bookmarks anyway?
Bookmarks should be left in all materials you borrow. Bookmarks enable the ILL staff to process your renewals and returns promptly.
Items without bookmarks can delay renewals not requested electronically. Returned materials may be delayed and not be discharged from your account properly.
Bookmarks should be left in all materials you borrow. Bookmarks enable the ILL staff to process your renewals and returns promptly.
Items without bookmarks can delay renewals not requested electronically. Returned materials may be delayed and not be discharged from your account properly.
Monday, November 3, 2008
ILLiad Feature Spotlight - Renewals
Would you like to renew a book that you received through ILLiad? It's easy to request a renewal online at any time.
1. Log in to your ILLiad Account
2. From the left hand menu, select "Checked Out Items"
3. From the list in the center of the screen, select the item you wish to renew
4. Click "Renewal Request" in red type at the top of the screen.
This will notify Interlibrary Loan Staff that you would like to renew the item. We will contact the lending library to request the renewal. If the renewal is approved, we will update your account with the new due date. If the renewal is denied, we will send you an e-mail.
You may keep the item while we wait to hear about the renewal. It should take no more than one week to hear back from the lending library. If it has been longer than that, please contact the Interlibrary Loan office at 298-2761.
Some problems which might come up:
1. After pressing "Renewal Request", you receive a message like "You can only renew this item between the dates of 11/18/2008 and 11/30/2008"
ILLiad is designed to allow renewal requests only within a certain timeframe around the due date. Wait until the time frame specified and resubmit your renewal request.
2. You are unable to request a renewal.
ILLiad will not allow renewal requests once the item has gone overdue. However, Interlibrary Loan staff can still contact the lending library to request a renewal for you. Contact the Interlibrary Loan office at 298-2761 and let us know the item you wish to renew. If the renewal is approved, your account will be updated. If not, you will receive an e-mail.
Keep in mind that the decision to grant a renewal and the length of the renewal are entirely up to the lending library. WIU Interlibrary Loan staff cannot intervene in these decisions.
Any time you experience a difficulty with the renewal process, or if you have any other questions, please contact our office.
1. Log in to your ILLiad Account
2. From the left hand menu, select "Checked Out Items"
3. From the list in the center of the screen, select the item you wish to renew
4. Click "Renewal Request" in red type at the top of the screen.
This will notify Interlibrary Loan Staff that you would like to renew the item. We will contact the lending library to request the renewal. If the renewal is approved, we will update your account with the new due date. If the renewal is denied, we will send you an e-mail.
You may keep the item while we wait to hear about the renewal. It should take no more than one week to hear back from the lending library. If it has been longer than that, please contact the Interlibrary Loan office at 298-2761.
Some problems which might come up:
1. After pressing "Renewal Request", you receive a message like "You can only renew this item between the dates of 11/18/2008 and 11/30/2008"
ILLiad is designed to allow renewal requests only within a certain timeframe around the due date. Wait until the time frame specified and resubmit your renewal request.
2. You are unable to request a renewal.
ILLiad will not allow renewal requests once the item has gone overdue. However, Interlibrary Loan staff can still contact the lending library to request a renewal for you. Contact the Interlibrary Loan office at 298-2761 and let us know the item you wish to renew. If the renewal is approved, your account will be updated. If not, you will receive an e-mail.
Keep in mind that the decision to grant a renewal and the length of the renewal are entirely up to the lending library. WIU Interlibrary Loan staff cannot intervene in these decisions.
Any time you experience a difficulty with the renewal process, or if you have any other questions, please contact our office.
Wednesday, October 8, 2008
Requests you no longer want
There have been many items not picked up in the last month.
Please as a courtesy to your ILL staff cancel any ILLiad request you no longer need.
You can cancel requests in your ILLiad account when you have selected the request.
You can also send us an email letting us know.
Thanks!
Please as a courtesy to your ILL staff cancel any ILLiad request you no longer need.
You can cancel requests in your ILLiad account when you have selected the request.
You can also send us an email letting us know.
Thanks!
Friday, October 3, 2008
ILLiad updates- Tired of typing your requests?
Dear ILLians,
Your ILL staff is happy to report that some ILLiad bugs have been fixed.
If you use the tab key when filling out the request form - tabbing will now take you to the next box to fill out.
Tired of typing your requests? Relief at last!
The auto-fill has been turned on in WorldCat. The ILL icon is no longer operational with this function. The icon has been removed from WorldCat. Look for the link "Submit request to WIU ILL". The feature is wonderful - give it a try.
The renewal message has been change when submitting renewals requests from your ILLiad account.
Your ILL staff is happy to report that some ILLiad bugs have been fixed.
If you use the tab key when filling out the request form - tabbing will now take you to the next box to fill out.
Tired of typing your requests? Relief at last!
The auto-fill has been turned on in WorldCat. The ILL icon is no longer operational with this function. The icon has been removed from WorldCat. Look for the link "Submit request to WIU ILL". The feature is wonderful - give it a try.
The renewal message has been change when submitting renewals requests from your ILLiad account.
Friday, September 19, 2008
International Talk like a Pirate Day
Me Hearties,
Today, Friday,
September 19th is International Talk like a Pirate Day.
Follow the treasure map to ye library and interlibrary loan. Many treasures and travels await ye. A few pirate books are on display in the ILL windows, argghh!
Take a walk on the plank and plunge into all that awaits ye!
Today, Friday,
September 19th is International Talk like a Pirate Day.
Follow the treasure map to ye library and interlibrary loan. Many treasures and travels await ye. A few pirate books are on display in the ILL windows, argghh!
Take a walk on the plank and plunge into all that awaits ye!
Tuesday, September 2, 2008
Wednesday, August 27, 2008
ILL Goes Back to the 80's FRIDAY 8/29 10am-3pm
ILL 1980's - Themed Open House
--------------------------------------------------------------------------------
In 1984 WIU students could play Donkey Kong in the basement of the recently constructed Malpass Library, the Go-Go's--Like totally for sure!-- wowed the campus with a fall concert, and color-coded forms had to be filled out if a person needed an item for a project and it wasn't in the library collection. Looking back fondly on good times had in the 80's and celebrating what the latest technology has brought to library services, the University Libraries Interlibrary Loan Office will be hosting a 1980's-themed open house on Friday, August 29, 2008 from 10 am to 3 pm at the Malpass Library. The event will feature door prizes donated by local businessperson Celene Cross of Spirit in the Sky and Kathy Keefer of The Phoenix as well as music, videos, and even candy with a 1980's theme and a great opportunity to learn about the many ways in which library patrons can use interlibrary loan services to gain access to books, films, and articles even when the WIU Libraries don't own the item in question.
Recently interlibrary loan at Western has moved to an all-digital format, known as ILLiad, which has made the process of borrowing materials from outside of the University faster and more efficient. Those who visit the open house can receive hands-on assistance with setting up an ILLiad account and gain access to millions of items from all over the world with just a few clicks of a button. "Many things have changed in libraries since the 1980's, especially in the realm of technology," notes WIU interlibrary loan coordinator Linda Wade, "but what hasn't changed is that we are still committed to helping people at our University to get the information they need. We hope people will drop by for a taste of the 1980's and of what we have to offer here in the University Libraries."
List of Door Prizes:
80's cd from Rock N Records owned by Cathy Jersey
Gift Certificate from Spirit in the Sky owned by Celene Cross
Gift Certificate from The Phoenix owned by Kathy Keefer
Led Zeppelin Poster Phoenix
Betty Boop wallet
80's Party in a bag
Golf Pen set
80's accessories
--------------------------------------------------------------------------------
In 1984 WIU students could play Donkey Kong in the basement of the recently constructed Malpass Library, the Go-Go's--Like totally for sure!-- wowed the campus with a fall concert, and color-coded forms had to be filled out if a person needed an item for a project and it wasn't in the library collection. Looking back fondly on good times had in the 80's and celebrating what the latest technology has brought to library services, the University Libraries Interlibrary Loan Office will be hosting a 1980's-themed open house on Friday, August 29, 2008 from 10 am to 3 pm at the Malpass Library. The event will feature door prizes donated by local businessperson Celene Cross of Spirit in the Sky and Kathy Keefer of The Phoenix as well as music, videos, and even candy with a 1980's theme and a great opportunity to learn about the many ways in which library patrons can use interlibrary loan services to gain access to books, films, and articles even when the WIU Libraries don't own the item in question.
Recently interlibrary loan at Western has moved to an all-digital format, known as ILLiad, which has made the process of borrowing materials from outside of the University faster and more efficient. Those who visit the open house can receive hands-on assistance with setting up an ILLiad account and gain access to millions of items from all over the world with just a few clicks of a button. "Many things have changed in libraries since the 1980's, especially in the realm of technology," notes WIU interlibrary loan coordinator Linda Wade, "but what hasn't changed is that we are still committed to helping people at our University to get the information they need. We hope people will drop by for a taste of the 1980's and of what we have to offer here in the University Libraries."
List of Door Prizes:
80's cd from Rock N Records owned by Cathy Jersey
Gift Certificate from Spirit in the Sky owned by Celene Cross
Gift Certificate from The Phoenix owned by Kathy Keefer
Led Zeppelin Poster Phoenix
Betty Boop wallet
80's Party in a bag
Golf Pen set
80's accessories
Saturday, August 23, 2008
ILL puts 80s Day display in East Entrance Carousel
Check out our display in the East Entrance carousel. Celene Cross of Spirit in the Sky brought many awesome items for the display case and helped us set it up. We also have some items on display already in the Interlibrary Loan office in 232 Malpass Library. All items will be on display through September 1, 2008.
Totally Rad!
Friday, August 22, 2008
ILL Loves the 80's Open House Friday, August 29th
Your invited to the first interlibrary loan open house on Friday August 29, 2008.
Where: WIU Malpass Library in Interlibrary Loan Room 232
When: 10:00 a.m. - 3 p.m.
Register for Door Prizes
Check out the totally cool displays
Free 80's Candy Samples
Door prizes provided by:
The Phoenix owned by Kathy Keefer
Spririt in the Sky owned by Celene Cross
Rock N Records owned by Cathy Jersey
Interlibrary Loan Staff
Where: WIU Malpass Library in Interlibrary Loan Room 232
When: 10:00 a.m. - 3 p.m.
Register for Door Prizes
Check out the totally cool displays
Free 80's Candy Samples
Door prizes provided by:
The Phoenix owned by Kathy Keefer
Spririt in the Sky owned by Celene Cross
Rock N Records owned by Cathy Jersey
Interlibrary Loan Staff
Wednesday, August 6, 2008
Interlibrary Loan Loves the 80s!
WIU Interlibrary Loan will be hosting an 80s-themed open house on August 29, 2008 from 10 am to 3 pm in the Malpass Library. Stop by to see 80s memorabilia, learn about Interlibrary Loan service, and register for door prizes!
We hope to see you here. Until then, enjoy this taste of the 80s...
We hope to see you here. Until then, enjoy this taste of the 80s...
Wednesday, July 16, 2008
Interlibrary Loan office will be closed
The Interlibrary Loan office will be closed on Thursday July 17 from 8:30 to 10:30 am for a staff training session. We apologize for any inconvenience
Friday, July 11, 2008
Tabbing Issue in ILLiad
Patrons have notified us that when entering information in their ILLiad accounts, the 'tab' button does not work properly. We are working on fixing this issue.
Again, thank you for all of your feedback. It really helps us to offer the best possible service.
Again, thank you for all of your feedback. It really helps us to offer the best possible service.
Monday, June 9, 2008
IMPORTant info about ILLiad Renewals
Please check out the ILLiad renewals guide from the ILL website.
ILLiad renewals are confusing to say the least. ILLiad only allows one renewal. The interlibrary loan staff has done a work around behind the scenes so that a second renewal can be requested.
I have contacted OCLC and they said changing this is not a priority by the software producers (ATLAS) of ILLiad. I nearly fell of my chair laughing when ATLAS said why. ATLAS reason, "It is so rare that anyone requests a renewal."
Of course, this statement should be added to Urban Legends.
OCLC has added WIU to the list of libraries requesting the ability to have a renewal feature available in ILLiad. I will send my comments for less confusing language as well. (See tutorial for details.)
If anyone has questions or problems renewing ILLiad materials, please contact interlibrary loan.
interlibrary-loan@wiu.edu or call us at 309-298-2761
SEE "Renewing ILLiad Items" under DETAILED GUIDES. http://www.wiu.edu/library/units/ill/ill_webrv.sphp?id=386
ILLiad renewals are confusing to say the least. ILLiad only allows one renewal. The interlibrary loan staff has done a work around behind the scenes so that a second renewal can be requested.
I have contacted OCLC and they said changing this is not a priority by the software producers (ATLAS) of ILLiad. I nearly fell of my chair laughing when ATLAS said why. ATLAS reason, "It is so rare that anyone requests a renewal."
Of course, this statement should be added to Urban Legends.
OCLC has added WIU to the list of libraries requesting the ability to have a renewal feature available in ILLiad. I will send my comments for less confusing language as well. (See tutorial for details.)
If anyone has questions or problems renewing ILLiad materials, please contact interlibrary loan.
interlibrary-loan@wiu.edu or call us at 309-298-2761
SEE "Renewing ILLiad Items" under DETAILED GUIDES. http://www.wiu.edu/library/units/ill/ill_webrv.sphp?id=386
Tuesday, June 3, 2008
New checkout dates for I-Share on hold
ILLians may wish to plan ahead. Check out time will be shorter beginning in the in the future for I-Share items.
Four renewals will be allowed, but check will not be beyond 12 or 20 weeks from your check out date.
I-Share items for :
staff, graduates, & faculty can be checked out for a total of 20 weeks.
undergraduates can be checked out for a total of 12 weeks.
Example for undergraduates:
An items is checked out for an undergraduate on August 18, 2008.
1st renewal September 8, 2008
Each renewal will set the date forward 3 weeks.
2nd renewal 9/29/2008
3rd renewal 10/20/2008
4th renewal 11/10/2008 Final renewal and due date. Renewals will not extend the date beyond 11/10/2008. Twelve weeks from the check out date is the final due date.
NOTE: Waiting close to the due date will not extend your time beyond 12 weeks.
NOTE: ONLY two renewals will be allowed for ILLiad materials.
You can submit all four I-Share renewals all at once for the final due date rather than, waiting till the item is due.
__________________________________________
Example for Faculty, Staff, and graduates:
An items is checked out for this group of customers on August 18, 2008.
1st renewal September 22, 2008
Each renewal will set the date forward 5 weeks.
2nd renewal 10/27/2008
3rd renewal 12/01/2008
4th renewal 01/05/2009 Final renewal and due date. Renewals will not extend the date beyond 1/05/2009. Twenty weeks from the check out date is the final due date.
NOTE: Waiting close to the due date will not extend your time beyond 20 weeks.
NOTE: ONLY two renewals will be allowed for ILLiad materials.
You can submit all four I-Share renewals all at once for the final due date rather than, waiting till the item is due.
If you have any questions, please contact interlibrary loan.
Four renewals will be allowed, but check will not be beyond 12 or 20 weeks from your check out date.
I-Share items for :
staff, graduates, & faculty can be checked out for a total of 20 weeks.
undergraduates can be checked out for a total of 12 weeks.
Example for undergraduates:
An items is checked out for an undergraduate on August 18, 2008.
1st renewal September 8, 2008
Each renewal will set the date forward 3 weeks.
2nd renewal 9/29/2008
3rd renewal 10/20/2008
4th renewal 11/10/2008 Final renewal and due date. Renewals will not extend the date beyond 11/10/2008. Twelve weeks from the check out date is the final due date.
NOTE: Waiting close to the due date will not extend your time beyond 12 weeks.
NOTE: ONLY two renewals will be allowed for ILLiad materials.
You can submit all four I-Share renewals all at once for the final due date rather than, waiting till the item is due.
__________________________________________
Example for Faculty, Staff, and graduates:
An items is checked out for this group of customers on August 18, 2008.
1st renewal September 22, 2008
Each renewal will set the date forward 5 weeks.
2nd renewal 10/27/2008
3rd renewal 12/01/2008
4th renewal 01/05/2009 Final renewal and due date. Renewals will not extend the date beyond 1/05/2009. Twenty weeks from the check out date is the final due date.
NOTE: Waiting close to the due date will not extend your time beyond 20 weeks.
NOTE: ONLY two renewals will be allowed for ILLiad materials.
You can submit all four I-Share renewals all at once for the final due date rather than, waiting till the item is due.
If you have any questions, please contact interlibrary loan.
Monday, June 2, 2008
Reminder to check in with ILL
When ordering items on I-Share or ILLiad, please check the status of your item in a week if you have not received the item. Call, stop by or e-mail Interlibrary Loan.
Interlibrary Loan is not able to track every one's request in either ordering system.
Interlibrary Loan is not able to track every one's request in either ordering system.
Wednesday, April 23, 2008
Winner of the Pez
Congratulations to Sparkle Sapp who won the Mickey Pez dispensors.
Thanks to everyone who stopped by the ILL booth at TechFest.
Thanks to everyone who stopped by the ILL booth at TechFest.
Tuesday, April 15, 2008
Did you ever wonder?
Did you ever wonder how you materials arrive at interlibrary loan? Well, if you have here are some photos to show you the process. This process is for all items borrowed from libraries in Illinois.
First, you order the item on I-Share. https://i-share.carli.illinois.edu/uc/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First
The library prints the request and searches for it from their selves. Once located, the item is then in route to WIU. The item is placed in a bag on the Illinois Library Delivery System (ILDS).
ILDS is a state delivery system that began in 1965 to deliver library materials through out the State of Illinois.
Here is a delivery truck pulling in to WIU.
Delivery is 5 days a week in the morning. Your materials are processed by 4:30pm and ready for pickup at the circulation desk on the day they arrive.
First, you order the item on I-Share. https://i-share.carli.illinois.edu/uc/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First
The library prints the request and searches for it from their selves. Once located, the item is then in route to WIU. The item is placed in a bag on the Illinois Library Delivery System (ILDS).
ILDS is a state delivery system that began in 1965 to deliver library materials through out the State of Illinois.
Here is a delivery truck pulling in to WIU.
Delivery is 5 days a week in the morning. Your materials are processed by 4:30pm and ready for pickup at the circulation desk on the day they arrive.
Did you ever wonder? Materials arriving and processed
Here is Bob the route driver. He delivers your items in all kinds of weather - rain, sleet, or snow.
Here are the bags after Bob has unloaded them and delivered them to WIU ILL.
The next step is to open the bags and place materials on the cart for processing.
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