Please check out the ILLiad renewals guide from the ILL website.
ILLiad renewals are confusing to say the least. ILLiad only allows one renewal. The interlibrary loan staff has done a work around behind the scenes so that a second renewal can be requested.
I have contacted OCLC and they said changing this is not a priority by the software producers (ATLAS) of ILLiad. I nearly fell of my chair laughing when ATLAS said why. ATLAS reason, "It is so rare that anyone requests a renewal."
Of course, this statement should be added to Urban Legends.
OCLC has added WIU to the list of libraries requesting the ability to have a renewal feature available in ILLiad. I will send my comments for less confusing language as well. (See tutorial for details.)
If anyone has questions or problems renewing ILLiad materials, please contact interlibrary loan.
interlibrary-loan@wiu.edu or call us at 309-298-2761
SEE "Renewing ILLiad Items" under DETAILED GUIDES. http://www.wiu.edu/library/units/ill/ill_webrv.sphp?id=386
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