Wednesday, March 12, 2008

ILLiad issues

ILLiad has been experiencing some problems and we are trying to remedy these issues.

Current issues:


Password reset using the automated button is not working
(Remedy: Contact ILL to reset password.)

Emails are not going out to in-boxes
(Remedy in the meantime:Check notifications and e-delivery for status on requested materials.)

Open URL link not populating ILLiad forms from WorldCat
(Remedy in the meantime: Submit requests using ILL icon and include ILLiad User name.)

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