Friday, March 28, 2008

Tech Fest 2008

Your Interlibrary loan staff is returning to TechFest with a booth again this year.

Stop by to see us and sign up for the door prizes.

TechFest 2008 April 23 from 11:00 am - 1:00pm

Horrabin Hall Gym

ILL will have a doorprize this year and some goodies. Winner will be announced on April 24, 2008 here on the Blog.

Monday, March 17, 2008

ILLiad issues resolved

All ILLiad issues have been resolved.

Any materials received prior to March 12, 2008 did not have emails sent out to you.
Please check your 'Notifications' and 'Electronically Delivered Articles' on the left side of the Web page in your ILLiad account to see if items have arrived.

If you experience any problems with ILLiad or cannot locate your requested materials please contact Interlibrary Loan.

Interlibrary-loan@wiu.edu
309-298-2761

Wednesday, March 12, 2008

ILLiad issues

ILLiad has been experiencing some problems and we are trying to remedy these issues.

Current issues:


Password reset using the automated button is not working
(Remedy: Contact ILL to reset password.)

Emails are not going out to in-boxes
(Remedy in the meantime:Check notifications and e-delivery for status on requested materials.)

Open URL link not populating ILLiad forms from WorldCat
(Remedy in the meantime: Submit requests using ILL icon and include ILLiad User name.)

Monday, March 3, 2008

ILLiad Update

ILLiad is now in full swing.

ILL has been working out some issues. Off campus access was not available the first weekend. That problem has been corrected. Please report any concerns or access issues to ILL at Interlibrary-loan@wiu.edu or call 309-298-2761.

You may use the old WorldCat forms to submit requests - be sure to type in your ILLiad user ID in the field provided. ILL will manually add these requests to your account.

The Open URL has been created, unfortunately it does not auto populate the fields in ILLiad. ILL is looking into this issue and hope to have that corrected in the future.

Thanks to all who have been patient and helpful in the transition to the new software.

WIU ILL Staff