Wednesday, October 3, 2007

Unforturnate turn of your requests

ILL is sad to report we have not been able to keep up with your requests. ILL is running a day behind in ordering materials.

What can you do to help?

1. Order your materials on I-Share when possible (Videos,DVDs, CDs should be submitted to the ILL department using our online forms or WorldCat).

What slows the ILL staff down is ordering materials you can order yourself on I-Share. See instructions here. Animated video on ordering via I-Share go here.

2. Place your electronic order via Worldcat when you find a citation. You would be amazed at how fast the ILL staff can order requests submitted from WorldCat. The ILL staff does not have to retype the information of needed materials.

Select Worldcat from our database list.

3. Fill out your forms completely. Missing pages numbers, volume, issue numbers, and incomplete titles will slow down your request while the ILL staff tries to verify the citation. Don't forget to include your email and ID number.

4. Check and see if WIU owns the material. A third of all requests ILL has received are on the shelf upstairs. We check each one before we send it back to you.

5. Please do not resubmit requests. Contact us via email, phone, or in person for a status check.

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