I just wanted to share this article about a customer's appreciation of ILL Services. I believe the WIU ILL Unit is hearing our customers' concerns and working hard to obtain every request submitted to us. There has been a few bumps in the road, but the ILL Service is new and improved!
I hope you ILLians are finding our service much improved.
http://chronicle.com/jobs/news/2007/03/2007031401c/careers.html
Thursday, March 15, 2007
Friday, March 9, 2007
ILL will be closed for 1 hour - March 21 , 2007 for Techfest
Interlibrary Loan will be closed 1 hour the day of TechFest. ILL will have a booth at TechFest with information about Illiad and other ILL services.
Please stop by from 11 am - 1pm at our booth in Horrabin Hall. Come get your free gift.
Place on your calendar: Interlibrary Loan will be closed
March 21, 2007 Wednesday from 12 pm to 1pm
We hope to see you at TechFest!!!!!
Please stop by from 11 am - 1pm at our booth in Horrabin Hall. Come get your free gift.
Place on your calendar: Interlibrary Loan will be closed
March 21, 2007 Wednesday from 12 pm to 1pm
We hope to see you at TechFest!!!!!
Wednesday, March 7, 2007
TechFest is coming
Hello, Illians
Your ILL Staff is happy to report that we are keeping up with your requests. Everything as of today has been ordered!!!
TechFest is on March 21, 2007 in Horrabin Hall. Your ILL staff has a booth already planned with the lastest screen shots of ILLiad and this blog. Stop by and see us. We will have free gifts and handouts.
Your ILL Staff is happy to report that we are keeping up with your requests. Everything as of today has been ordered!!!
TechFest is on March 21, 2007 in Horrabin Hall. Your ILL staff has a booth already planned with the lastest screen shots of ILLiad and this blog. Stop by and see us. We will have free gifts and handouts.
Friday, February 23, 2007
Fun & Games
Hello from the ILL Corner!
Your ILL staff is very busy as this is our busiest time of year. Your requests are being processed within two days.
We have added a new feature to the blog called 'Fun & Games'. The game will take a little extra time to load on your screen. It is called 'Flood it'. The object is to make the square one solid color within 25 moves.
Give it a try...let us know what you think of this new feature.
Your ILL staff is very busy as this is our busiest time of year. Your requests are being processed within two days.
We have added a new feature to the blog called 'Fun & Games'. The game will take a little extra time to load on your screen. It is called 'Flood it'. The object is to make the square one solid color within 25 moves.
Give it a try...let us know what you think of this new feature.
Friday, February 9, 2007
What is your ILL staff doing?
Hi there ILLians. Hope your holidays have been safe and happy ones.
On February 6, 2007 the ILL staff completed the first faze of training for ILLiad.
We are busy ordering your requests and learning the lending side of ILLiad. It has been exciting and frustrating week for us.
This new software is changing the way we process materials to other libraries and is the begining of better service for our all customers.
Coming this summer is the borrowing side of ILLiad. This is the side you will see and I hope you are starting to get excited about this software. ILLiad will role in a new era of allowing YOU the ability to see the status for YOUR WorldCat requests.
Best wishes for the semester,
ILL Staff
On February 6, 2007 the ILL staff completed the first faze of training for ILLiad.
We are busy ordering your requests and learning the lending side of ILLiad. It has been exciting and frustrating week for us.
This new software is changing the way we process materials to other libraries and is the begining of better service for our all customers.
Coming this summer is the borrowing side of ILLiad. This is the side you will see and I hope you are starting to get excited about this software. ILLiad will role in a new era of allowing YOU the ability to see the status for YOUR WorldCat requests.
Best wishes for the semester,
ILL Staff
Thursday, February 1, 2007
ILL Pickup is at the Circulation Desk
Just a reminder...
Your e-mails may say pickup is at the Interlibrary Loan desk. We are having technically difficulties which is taking much longer to fix than we planned.
Pick-up is at the CIRCULATION desk for all items on loan. This is to allow you access to your borrowed items whenever the library is open.
ILL still takes returns, checks on the status for your requests, submits your renewals, and assists you with all your ILL questions.
Phone: 298-2761
Your e-mails may say pickup is at the Interlibrary Loan desk. We are having technically difficulties which is taking much longer to fix than we planned.
Pick-up is at the CIRCULATION desk for all items on loan. This is to allow you access to your borrowed items whenever the library is open.
ILL still takes returns, checks on the status for your requests, submits your renewals, and assists you with all your ILL questions.
Phone: 298-2761
Monday, January 8, 2007
ILL Books are Moving!
Beginning Wednesday, January 10, 2007, ILL books can be picked up at the main circulation desk located on the 2nd floor of Malpass Library. Books will be available for pickup any time the library is open. Books may also be returned to the main circulation desk (please do not return books in the drop box).
You may still stop by the ILL office with returns, any other questions, or concerns you have about our service. Beginning Tuesday, January 16, 2007, our hours will be 8:00 am to 4:30 pm, Monday through Friday.
We hope this change will make ILL service more convenient for our patrons.
You may still stop by the ILL office with returns, any other questions, or concerns you have about our service. Beginning Tuesday, January 16, 2007, our hours will be 8:00 am to 4:30 pm, Monday through Friday.
We hope this change will make ILL service more convenient for our patrons.
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