WIU Interlibrary Loan Corner

ILL has moved to Access Services.

2009-03-02T08:10:00.003-06:00

The Interlibrary Loan office has been moved to Access Services (Circulation).

The phone number and email address remain the same.

309-298-2761
Interlibrary-Loan@wiu.edu

ILLiad Feature Spotlight - Bookmarks

2008-12-03T11:13:00.003-06:00

How important are those bookmarks anyway?

Bookmarks should be left in all materials you borrow. Bookmarks enable the ILL staff to process your renewals and returns promptly.

Items without bookmarks can delay renewals not requested electronically. Returned materials may be delayed and not be discharged from your account properly.

ILLiad Feature Spotlight - Renewals

2008-11-03T14:26:00.005-06:00

Would you like to renew a book that you received through ILLiad? It's easy to request a renewal online at any time.

1. Log in to your ILLiad Account
2. From the left hand menu, select "Checked Out Items"
3. From the list in the center of the screen, select the item you wish to renew
4. Click "Renewal Request" in red type at the top of the screen.

This will notify Interlibrary Loan Staff that you would like to renew the item. We will contact the lending library to request the renewal. If the renewal is approved, we will update your account with the new due date. If the renewal is denied, we will send you an e-mail.

You may keep the item while we wait to hear about the renewal. It should take no more than one week to hear back from the lending library. If it has been longer than that, please contact the Interlibrary Loan office at 298-2761.

Some problems which might come up:

1. After pressing "Renewal Request", you receive a message like "You can only renew this item between the dates of 11/18/2008 and 11/30/2008"

ILLiad is designed to allow renewal requests only within a certain timeframe around the due date. Wait until the time frame specified and resubmit your renewal request.

2. You are unable to request a renewal.
ILLiad will not allow renewal requests once the item has gone overdue. However, Interlibrary Loan staff can still contact the lending library to request a renewal for you. Contact the Interlibrary Loan office at 298-2761 and let us know the item you wish to renew. If the renewal is approved, your account will be updated. If not, you will receive an e-mail.

Keep in mind that the decision to grant a renewal and the length of the renewal are entirely up to the lending library. WIU Interlibrary Loan staff cannot intervene in these decisions.

Any time you experience a difficulty with the renewal process, or if you have any other questions, please contact our office.

Requests you no longer want

2008-10-08T16:19:00.003-05:00

There have been many items not picked up in the last month.

Please as a courtesy to your ILL staff cancel any ILLiad request you no longer need.

You can cancel requests in your ILLiad account when you have selected the request.

You can also send us an email letting us know.

Thanks!

ILLiad updates- Tired of typing your requests?

2008-10-03T16:06:00.003-05:00

Dear ILLians,

Your ILL staff is happy to report that some ILLiad bugs have been fixed.

If you use the tab key when filling out the request form - tabbing will now take you to the next box to fill out.

Tired of typing your requests? Relief at last!

The auto-fill has been turned on in WorldCat. The ILL icon is no longer operational with this function. The icon has been removed from WorldCat. Look for the link "Submit request to WIU ILL". The feature is wonderful - give it a try.

The renewal message has been change when submitting renewals requests from your ILLiad account.

International Talk like a Pirate Day

2008-09-19T10:00:00.004-05:00

Me Hearties,

Today, Friday,
September 19th is International Talk like a Pirate Day.

Follow the treasure map to ye library and interlibrary loan. Many treasures and travels await ye. A few pirate books are on display in the ILL windows, argghh!

Take a walk on the plank and plunge into all that awaits ye!

Open House Door Prizes

2008-09-02T12:49:00.003-05:00

Create Your Own

The winners are:

Led Zeppelin Poster from the Phoenix Zak Hajduk
1987 Top Hits CD from Rock N Records Laronda Chairse'
80s Party Bag Daniel Ogbaharya
Phoenix gift certificate Jasmin Junya Kinnebrew
Spirit in the Sky gift certificate April Ahlers
Golf club pen set Daniel Butler
Betty Boop wallet Chelsea Cinnamon

Key chains
Jeremy Bradley
Toya Richardson

Pen Bracelets Bryce Dexter

HeadBand/Sun glasses
Kevin Downs
David Smashey
Crystal Sewell
Ragnunath Gadige

ILL 80's open House August 29, 2008

2008-09-02T12:42:00.004-05:00

Create Your Own

Over 40 people attended ILL's first open house.

ILL Goes Back to the 80's FRIDAY 8/29 10am-3pm

2008-08-27T09:23:00.000-05:00

ILL 1980's - Themed Open House

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In 1984 WIU students could play Donkey Kong in the basement of the recently constructed Malpass Library, the Go-Go's--Like totally for sure!-- wowed the campus with a fall concert, and color-coded forms had to be filled out if a person needed an item for a project and it wasn't in the library collection. Looking back fondly on good times had in the 80's and celebrating what the latest technology has brought to library services, the University Libraries Interlibrary Loan Office will be hosting a 1980's-themed open house on Friday, August 29, 2008 from 10 am to 3 pm at the Malpass Library. The event will feature door prizes donated by local businessperson Celene Cross of Spirit in the Sky and Kathy Keefer of The Phoenix as well as music, videos, and even candy with a 1980's theme and a great opportunity to learn about the many ways in which library patrons can use interlibrary loan services to gain access to books, films, and articles even when the WIU Libraries don't own the item in question.

Recently interlibrary loan at Western has moved to an all-digital format, known as ILLiad, which has made the process of borrowing materials from outside of the University faster and more efficient. Those who visit the open house can receive hands-on assistance with setting up an ILLiad account and gain access to millions of items from all over the world with just a few clicks of a button. "Many things have changed in libraries since the 1980's, especially in the realm of technology," notes WIU interlibrary loan coordinator Linda Wade, "but what hasn't changed is that we are still committed to helping people at our University to get the information they need. We hope people will drop by for a taste of the 1980's and of what we have to offer here in the University Libraries."

List of Door Prizes:
80's cd from Rock N Records owned by Cathy Jersey
Gift Certificate from Spirit in the Sky owned by Celene Cross
Gift Certificate from The Phoenix owned by Kathy Keefer
Led Zeppelin Poster Phoenix
Betty Boop wallet
80's Party in a bag
Golf Pen set
80's accessories

ILL puts 80s Day display in East Entrance Carousel

2008-08-23T15:41:00.000-05:00

Check out our display in the East Entrance carousel. Celene Cross of Spirit in the Sky brought many awesome items for the display case and helped us set it up. We also have some items on display already in the Interlibrary Loan office in 232 Malpass Library. All items will be on display through September 1, 2008.

Totally Rad!

ILL Loves the 80's Open House Friday, August 29th

2008-08-22T14:55:00.004-05:00

Your invited to the first interlibrary loan open house on Friday August 29, 2008.

Where: WIU Malpass Library in Interlibrary Loan Room 232
When: 10:00 a.m. - 3 p.m.

Register for Door Prizes
Check out the totally cool displays
Free 80's Candy Samples

Door prizes provided by:
The Phoenix owned by Kathy Keefer
Spririt in the Sky owned by Celene Cross
Rock N Records owned by Cathy Jersey
Interlibrary Loan Staff

Interlibrary Loan Loves the 80s!

2008-08-06T14:20:00.003-05:00

WIU Interlibrary Loan will be hosting an 80s-themed open house on August 29, 2008 from 10 am to 3 pm in the Malpass Library. Stop by to see 80s memorabilia, learn about Interlibrary Loan service, and register for door prizes!

We hope to see you here. Until then, enjoy this taste of the 80s...

Interlibrary Loan office will be closed

2008-07-16T09:28:00.002-05:00

The Interlibrary Loan office will be closed on Thursday July 17 from 8:30 to 10:30 am for a staff training session. We apologize for any inconvenience

Tabbing Issue in ILLiad

2008-07-11T09:42:00.002-05:00

Patrons have notified us that when entering information in their ILLiad accounts, the 'tab' button does not work properly. We are working on fixing this issue.

Again, thank you for all of your feedback. It really helps us to offer the best possible service.

IMPORTant info about ILLiad Renewals

2008-06-09T11:42:00.001-05:00

Please check out the ILLiad renewals guide from the ILL website.

ILLiad renewals are confusing to say the least. ILLiad only allows one renewal. The interlibrary loan staff has done a work around behind the scenes so that a second renewal can be requested.

I have contacted OCLC and they said changing this is not a priority by the software producers (ATLAS) of ILLiad. I nearly fell of my chair laughing when ATLAS said why. ATLAS reason, "It is so rare that anyone requests a renewal."

Of course, this statement should be added to Urban Legends.

OCLC has added WIU to the list of libraries requesting the ability to have a renewal feature available in ILLiad. I will send my comments for less confusing language as well. (See tutorial for details.)

If anyone has questions or problems renewing ILLiad materials, please contact interlibrary loan.
interlibrary-loan@wiu.edu or call us at 309-298-2761

SEE "Renewing ILLiad Items" under DETAILED GUIDES. http://www.wiu.edu/library/units/ill/ill_webrv.sphp?id=386

New checkout dates for I-Share on hold

2008-06-03T09:37:00.002-05:00

ILLians may wish to plan ahead. Check out time will be shorter beginning in the in the future for I-Share items.

Four renewals will be allowed, but check will not be beyond 12 or 20 weeks from your check out date.

I-Share items for :
staff, graduates, & faculty can be checked out for a total of 20 weeks.
undergraduates can be checked out for a total of 12 weeks.

Example for undergraduates:

An items is checked out for an undergraduate on August 18, 2008.
1st renewal September 8, 2008
Each renewal will set the date forward 3 weeks.

2nd renewal 9/29/2008
3rd renewal 10/20/2008
4th renewal 11/10/2008 Final renewal and due date. Renewals will not extend the date beyond 11/10/2008. Twelve weeks from the check out date is the final due date.

NOTE: Waiting close to the due date will not extend your time beyond 12 weeks.
NOTE: ONLY two renewals will be allowed for ILLiad materials.

You can submit all four I-Share renewals all at once for the final due date rather than, waiting till the item is due.
__________________________________________
Example for Faculty, Staff, and graduates:

An items is checked out for this group of customers on August 18, 2008.
1st renewal September 22, 2008
Each renewal will set the date forward 5 weeks.

2nd renewal 10/27/2008
3rd renewal 12/01/2008
4th renewal 01/05/2009 Final renewal and due date. Renewals will not extend the date beyond 1/05/2009. Twenty weeks from the check out date is the final due date.

NOTE: Waiting close to the due date will not extend your time beyond 20 weeks.
NOTE: ONLY two renewals will be allowed for ILLiad materials.

You can submit all four I-Share renewals all at once for the final due date rather than, waiting till the item is due.

If you have any questions, please contact interlibrary loan.

Reminder to check in with ILL

2008-06-02T09:32:00.002-05:00

When ordering items on I-Share or ILLiad, please check the status of your item in a week if you have not received the item. Call, stop by or e-mail Interlibrary Loan.

Interlibrary Loan is not able to track every one's request in either ordering system.

Winner of the Pez

2008-04-23T14:28:00.001-05:00

Congratulations to Sparkle Sapp who won the Mickey Pez dispensors.

Thanks to everyone who stopped by the ILL booth at TechFest.

Did you ever wonder?

2008-04-15T10:49:00.004-05:00

Did you ever wonder how you materials arrive at interlibrary loan? Well, if you have here are some photos to show you the process. This process is for all items borrowed from libraries in Illinois.

First, you order the item on I-Share. https://i-share.carli.illinois.edu/uc/cgi-bin/Pwebrecon.cgi?DB=local&PAGE=First

The library prints the request and searches for it from their selves. Once located, the item is then in route to WIU. The item is placed in a bag on the Illinois Library Delivery System (ILDS).

ILDS is a state delivery system that began in 1965 to deliver library materials through out the State of Illinois.

Here is a delivery truck pulling in to WIU.

Delivery is 5 days a week in the morning. Your materials are processed by 4:30pm and ready for pickup at the circulation desk on the day they arrive.

Did you ever wonder? Materials arriving and processed

2008-04-15T10:48:00.004-05:00

Here is Bob the route driver. He delivers your items in all kinds of weather - rain, sleet, or snow.

Here are the bags after Bob has unloaded them and delivered them to WIU ILL.

The next step is to open the bags and place materials on the cart for processing.

Did you wonder how your items get to WIU ILL?

2008-04-15T09:00:00.000-05:00

Here, Kate is processing the items that came from the ILDS bags. These materials are checked in and a purple book mark is placed in the book with the customer's name.

Once all the books have been processed they are taken to circulation and placed on the shelf for you to pickup. Vamsi is placing today's incoming items on the shelf in circulation.

Emails are automatically generated to you or check your 'My Account' to see an item has arrived.

Tech Fest 2008

2008-03-28T13:37:00.000-06:00

Your Interlibrary loan staff is returning to TechFest with a booth again this year.

Stop by to see us and sign up for the door prizes.

TechFest 2008 April 23 from 11:00 am - 1:00pm

Horrabin Hall Gym

ILL will have a doorprize this year and some goodies. Winner will be announced on April 24, 2008 here on the Blog.

ILLiad issues resolved

2008-03-17T08:52:00.002-06:00

All ILLiad issues have been resolved.

Any materials received prior to March 12, 2008 did not have emails sent out to you.
Please check your 'Notifications' and 'Electronically Delivered Articles' on the left side of the Web page in your ILLiad account to see if items have arrived.

If you experience any problems with ILLiad or cannot locate your requested materials please contact Interlibrary Loan.

Interlibrary-loan@wiu.edu
309-298-2761

ILLiad issues

2008-03-12T07:21:00.001-06:00

ILLiad has been experiencing some problems and we are trying to remedy these issues.

Current issues:

Password reset using the automated button is not working
(Remedy: Contact ILL to reset password.)

Emails are not going out to in-boxes
(Remedy in the meantime:Check notifications and e-delivery for status on requested materials.)

Open URL link not populating ILLiad forms from WorldCat
(Remedy in the meantime: Submit requests using ILL icon and include ILLiad User name.)

ILLiad Update

2008-03-03T09:43:00.003-06:00

ILLiad is now in full swing.

ILL has been working out some issues. Off campus access was not available the first weekend. That problem has been corrected. Please report any concerns or access issues to ILL at Interlibrary-loan@wiu.edu or call 309-298-2761.

You may use the old WorldCat forms to submit requests - be sure to type in your ILLiad user ID in the field provided. ILL will manually add these requests to your account.

The Open URL has been created, unfortunately it does not auto populate the fields in ILLiad. ILL is looking into this issue and hope to have that corrected in the future.

Thanks to all who have been patient and helpful in the transition to the new software.

WIU ILL Staff

ILLiad Goes live

2008-02-19T09:20:00.004-06:00

Dear ILLians,

I am happy to report that ILLiad is ready to go live. ILL is trying to get the ILLiad links up this morning, February 19, 2008.

If you are still seeing the old forms, you may go a head and utilize them. However, ILLiad links should be in place today, and then you will need to register to submit requests.

Also, when you are searching databases from Worldcat, the ILL icon will no longer work. You will need to press "Submit request to WIU ILL" link. This link should appear near the WIU SFX link and other links.

I-Share requests do not require an ILLiad account. You may still requests materials from I-Share using your ID number.

If you need assitance, please contact ILL at 309-298-2761.
Or send us an email at: interlibrary-loan@wiu.edu

Urgent NEWS: ILLiad To go LIVE!

2008-02-09T13:56:00.000-06:00

Yes, you read the title of this post correctly.

The great news is that ILLiad is going live on February 18, 2008, President's Day!

You will need to create an account, but once you have done that you will not have to enter your address, phone, or ID number again.

Select First Time User's from the Interlibrary Loan Homepage and follow the promptings.

Continue to submit your requests via the old forms until President's Day.

If you need assistance, please contact ILL
Monday-Friday 8am - 4:30 pm.

Phone: 309-298-2761
EMAIL: Interlibrary-Loan@wiu.edu.

Picku up location has been changed

2008-02-01T14:07:00.000-06:00

You will see on your emails that the I-Share pick-up location now says, "Main Circulation".

All items are on hold at the main circulation desk, we are happy to say the emails have been fixed.

Requests

2008-01-24T14:03:00.000-06:00

The ILL staff has managed to have everything ordered daily as you submit them.

The staff hopes your semester is off to a good start.

ILLiad Update

2008-01-23T14:00:00.000-06:00

The new system was going to be up soon, but ILL has run into some technical difficulties. Our technicians are working to correct the problem. ILL hopes ILLiad borrowing will be up within the next month.

Check here for further updates.

Happy New Year!

2008-01-04T09:43:00.000-06:00

Happy New Year to all ILLians. ILL has ordered almost all of the items submitted during the Winter break. There have been a few delays as some libraries have not reopened yet.

Hours/Reminders Happy Holidays!

2007-12-18T09:59:00.000-06:00

The ILL department is busy working to have every order requested before December 20th.
Anything arriving late Thursday or anytime after that most likely will not be ordered until Janurary 3rd. Other libraries will begin shutting down for the holidays on Thursday.

The library and ILL will be closed December 22, 2007 through Janurary 1, 2008.

The library will reopen at 7:30 AM on Janurary 2nd.
Interlibrary Loan will reopen at 8:00 AM on the 2nd.

Also, please remember we will be unpacking mail and bags on Janurary 2nd. Any items that come in over univeristy shutdown most likely will not be available until the 3rd.

Your ILL staff would like to wish you safe and Happy Holidays,
Linda, Jennifer & DR

Happy Thanksgiving!

2007-11-21T15:47:00.001-06:00

Have a save and happy holiday. ILL and the library will be closed Thursday - Friday the week of Thanksgiving.

All requests submitted Monday and Tuesday during fall break were ordered. Anything turned in the 21st - 25th will be ordered when we return on Monday, November 26th.

Requests and President Coins Infomation

2007-11-02T08:36:00.001-06:00

Dear ILLians,

The ILL staff has processed over 300 requests for you this week and we are happy to report everything has been ordered going into the weekend.

ILL has received some materials from the U.S. Mint on the Presidential Dollars. Stop buy to pickup your free bookmark and other materials on these coins.

We have 6 coin holders for the first 4 coins. These are available free to the first 6 patrons who ask for the coin holder.

U.S. Mint Website: https://materials.usmint.gov/$1coin/

Good news this week

2007-10-25T10:04:00.000-05:00

Hello, fellow Illians!

ILL has received over 240 requests from you as of Thursday, October 25.

The good news is that the ILL staff has been able to keep up with your orders this week.

Many thanks to those of you who have added OCLC numbers(ascension numbers), ISBNs and ISSNs to your requests. It is helping us to keep up and get those orders done in a timely manner.

A special thanks to our customers who have begun ordering books on I-Share.

All your efforts are helping the ILL staff complete orders for your information needs in a expedient fashion!

Unforturnate turn of your requests

2007-10-03T14:11:00.000-05:00

ILL is sad to report we have not been able to keep up with your requests. ILL is running a day behind in ordering materials.

What can you do to help?

1. Order your materials on I-Share when possible (Videos,DVDs, CDs should be submitted to the ILL department using our online forms or WorldCat).

What slows the ILL staff down is ordering materials you can order yourself on I-Share. See instructions here. Animated video on ordering via I-Share go here.

2. Place your electronic order via Worldcat when you find a citation. You would be amazed at how fast the ILL staff can order requests submitted from WorldCat. The ILL staff does not have to retype the information of needed materials.

Select Worldcat from our database list.

3. Fill out your forms completely. Missing pages numbers, volume, issue numbers, and incomplete titles will slow down your request while the ILL staff tries to verify the citation. Don't forget to include your email and ID number.

4. Check and see if WIU owns the material. A third of all requests ILL has received are on the shelf upstairs. We check each one before we send it back to you.

5. Please do not resubmit requests. Contact us via email, phone, or in person for a status check.

Update on your requests

2007-08-27T09:05:00.000-05:00

The ILL staff is happy to report we are keeping up with your requests.
Most materials are ordered by the end of the working day. Please allow extra processing time for materials submited over the weekend.

A reminders:

Contact ILL via phone or email when materials have not been received within two weeks. Please do not reorder those materials.

298-2761 Interlibrary-Loan@wiu.edu

All pickups are at the Main Circulation Desk. You may return materials at ILL or Circulation.

Status on orders

2007-08-21T11:14:00.000-05:00

ILL received over 55 requests today. We are behind in requesting these materials.
We will keep you posted as the ILL staff processes requests.

You may help decrease backlog by ordering I-SHARE materials yourself - go to the instructions here.

Videos, DVDs, and CDs should not be requested via I-SHARE - most ISHARE libraries will not lend them.

Preview ILLiad

2007-08-16T12:16:00.000-05:00

If you are anxious to get a look at ILLiad - here is a link to the user guide. All features or options mentioned in this guide may not be available to WIU customers.

Welcome & ILLiad Update

2007-08-13T09:35:00.000-05:00

Welcome - WIU's new faculty, staff, and students to the WIU Libraries Interlibrary Loan Corner.

Welcome back to our returning faculty, staff, and students.

The summer has been nice but, the weather has now turned hot. Come on in to the library to stay cool.

The ILLiad software is getting close to going live. ILL is sorry to report there still is not a set date for going live. Customization is moving along nicely; however, there has been some snags customizing the Web pages.

A press release will make the big announcement. Watch this blog for all the latest ILLiad and Interlibrary loan news.

Pick up at Circulation & Status Checks

2007-08-06T12:20:00.000-05:00

A reminder:

All materials are available for pickup at the Main Circulation Desk in the main library.

If you have any questions about the status of your requests, please contact the Interlibrary Loan staff at Interlibrary-loan@wiu.edu, stop by, or give us a call.

Summer

2007-07-03T11:46:00.000-05:00

Hello Illians!

All your requests have been ordered promptly.

I hope your having a good summer. The library has been busy hosting student orientation.

Your ILL staff is presently testing ILLiad. We are in the beginning stages and hope to have news for you soon on its release date.

The WIU Libraries will be hosting a Harry Potter party on July 24th from 2:00 p.m. - 4:00 p.m. Come join us for refreshments and games. If you have not ordered your copy of the new Harry Potter book - New Copperfields with be on hand to help you place your request.

Have a happy and safe 4th! ILL and the WIU Libraries will be closed July 4th.

No More Paper Request Forms

2007-05-30T10:12:00.000-05:00

Interlibrary Loan will no longer be accepting paper request forms. All requests should now be submitted electronically. You may use our online request forms, or you may submit your requests through I-Share or World Cat. If you need assistance using our electronic request options, please contact the Interlibrary Loan office at 298-2761. We are open M-F, 8:00 AM through 4:30 PM.

This change is in preparation for the launch of Illiad, which will require all requests be submitted electronically. We expect Illiad to be launched later this summer. Training will be available once the program is launched. In the meantime, you may preview Illiad here.

Of course, paper forms will be available in the event our computer system is down.

Copyright Law

2007-05-25T08:39:00.000-05:00

For a fun introduction to copyright law (really, it is a FUN introduction), view this video.

WESTCAT new features

2007-05-23T07:54:00.000-05:00

Two new features recently made available by CARLI have been enabled within the WestCat Library Catalog: http://www.wiu.edu/library/westcat/

1) The "New in the Catalog" button (top menu) enables users to search/browse for recent additions to WIU library collections. The interface has been locally customized so that search limits can be narrowed to major WIU formats/locations (e.g., Books in Malpass, Videos/DVDS in Malpass, Music Library). Users can place a variety of chronological limits on a search (e.g., yesterday, 1 week ago, 2 weeks ago, last month, 3 months ago) and/or may search for a specific Title or Author.

2) Users who click a Periodical title link within WestCat will automatically engage a query of WIU's instance of the SFX KnowledgeBase. A "Seeking Full Text" button on the Results page will momentarily "pulse" as the database query unfolds. An ISSN "match" will result in the display of the WIU Libraries "Find It!" button. Clicking this button opens the traditional WIU/SFX Menu listing access options.

For example, run a search for "Journal of Modern History" (Limit: "Journal/Magazine Title"). The resulting display notes complete JSTOR e-availability from 1929-2001, with InfoTrac/AcadSearch FT e-access through ~2005. The "Find It!" button will not appear within WestCat upon a "failed" SFX query (no ISSN match).

Malpass Mocha, new look, Harry Potter & other news

2007-05-22T11:18:00.000-05:00

Summer school is almost here. However, we have heard some of you have started classes already. Good luck this summer.

Due to plumbing problems the Malpass Mocha will be closed this summer.

The library and some of the branches have received new furniture. In the main library near Malpass Mocha there is a fireplace, an area rug, and two new sofas.

There will be a Harry Potter Community event coming soon to celebrate the new movie and the last book in the series.

The air conditioning is still off in the library but should be back online soon.

Your requests are coming in sturdily and have been ordered promptly.

Library Hours for Summer

2007-05-15T08:20:00.000-05:00

ILL Hours are 8 a.m. - 4:30 p.m. Monday - Friday.

The Main Library is open 7:30 a.m. - 5:00 p.m. Monday - Friday until June 3rd.

Closed Weekends

ILL and the Library will be closed - Monday, May 28 in observance of Memorial Day.

Good luck on your finals

2007-05-04T12:14:00.000-05:00

Your ILL staff send you wishes of success for finals week.

Finials is almost here

2007-04-27T18:23:00.000-05:00

It does not seem possible that another school year is almost past.

Your ILL staff wanted to take the time to wish everyone well during finals week.

Order this week for materials needed by finals. It is still possible to get the items you need for that final paper.

Do as ILL says not as ILL emails

2007-04-19T15:57:00.000-05:00

Some of you have noticed our email discrepancies.

Your emails say to pickup at circulation and/or interlibrary loan. Confusing message - we know.

Just to let you know all materials are at the Main Circulation Desk in spite of
what the automatic emails say that come from the roth@... email address.

Explanation:

This is a pickup location error. The techies tried to remove interlibrary loan from the pick-up
locations. This action created errors when other libraries tried to process WIU I-Share requests. We had to leave ILL in the pickup box so your requests could move forward with out incident. The bad news is that the emails still have ILL as a pickup, but your materials are at the circulation desk.

Translation: The removal of Interlibrary loan pickup location created a vast disturbance in the Illinois library community amoung other interlibrary loan departments when they could not process WIU customer requests. This could have cause many more problems when you did not receive your material. It was easier to let the emails be slightly incorrect so ILLians could receive requested materials without to much hubbub.

Midwest Interlibrary Conference ILL closed for 1 hour

2007-04-09T18:30:00.000-05:00

Hello, Illians!

Your requests are currently on order. The ILL staff is keeping up with all your requests and all materials have been ordered within 24 hours of submission(excluding weekends).

The ILL staff has a wonderful opportunity to attend the Annual Midwest Interlibrary Loan Conference this Friday in Iowa. The ILL staff is looking forward to the new ideas that will be presented there and hope to bring back a refreshing look at ILL and maybe some new ideas for Illians.

There should be little disruption in ILL services.
Our office will be closed Friday the 13th from 8am - 9am.

Happy research!

TechFest Welcome back

2007-03-19T14:35:00.000-06:00

Welcome back from Spring Break. The ILL and the Cataloging department did some rearranging last week.

TechFest is this Wednesday from 11:00 am - 1:oo pm.
Free pizza for lunch..a raffle at 1pm and other free gifts.

The ILL service window will be closed from 12 - 1pm. Stop by our booth. ILL hopes to see you there!

What's up with that email?

2007-03-18T14:43:00.000-06:00

As you know by now you pickup your materials at the Circulation desk. So why does the email still say pickup at Interlibrary Loan?

ILL has been a pickup location for many years. Apparently, it more difficult to remove us from being a pickup location than it is to move pickup. Because Interlibrary Loan is a pickup location- our name appears on your email.

In the I-Share software interlibrary loan is embedded as a pickup location and it is not a simple task to remove ILL as a pickup location in this software.

It was thought within a week the problem would be remedied; however, it is taking much longer than expected to fix this problem. Someday soon the emails will reflect pickup is at the main circ desk and ILL will no longer appear as a pickup location.

An ILL Story

2007-03-15T15:05:00.000-06:00

I just wanted to share this article about a customer's appreciation of ILL Services. I believe the WIU ILL Unit is hearing our customers' concerns and working hard to obtain every request submitted to us. There has been a few bumps in the road, but the ILL Service is new and improved!

I hope you ILLians are finding our service much improved.

http://chronicle.com/jobs/news/2007/03/2007031401c/careers.html

ILL will be closed for 1 hour - March 21 , 2007 for Techfest

2007-03-09T08:17:00.000-06:00

Interlibrary Loan will be closed 1 hour the day of TechFest. ILL will have a booth at TechFest with information about Illiad and other ILL services.
Please stop by from 11 am - 1pm at our booth in Horrabin Hall. Come get your free gift.

Place on your calendar: Interlibrary Loan will be closed

March 21, 2007 Wednesday from 12 pm to 1pm

We hope to see you at TechFest!!!!!

TechFest is coming

2007-03-07T16:02:00.000-06:00

Hello, Illians

Your ILL Staff is happy to report that we are keeping up with your requests. Everything as of today has been ordered!!!

TechFest is on March 21, 2007 in Horrabin Hall. Your ILL staff has a booth already planned with the lastest screen shots of ILLiad and this blog. Stop by and see us. We will have free gifts and handouts.

Fun & Games

2007-02-23T10:20:00.000-06:00

Hello from the ILL Corner!

Your ILL staff is very busy as this is our busiest time of year. Your requests are being processed within two days.

We have added a new feature to the blog called 'Fun & Games'. The game will take a little extra time to load on your screen. It is called 'Flood it'. The object is to make the square one solid color within 25 moves.

Give it a try...let us know what you think of this new feature.

What is your ILL staff doing?

2007-02-09T18:23:00.000-06:00

Hi there ILLians. Hope your holidays have been safe and happy ones.

On February 6, 2007 the ILL staff completed the first faze of training for ILLiad.

We are busy ordering your requests and learning the lending side of ILLiad. It has been exciting and frustrating week for us.

This new software is changing the way we process materials to other libraries and is the begining of better service for our all customers.

Coming this summer is the borrowing side of ILLiad. This is the side you will see and I hope you are starting to get excited about this software. ILLiad will role in a new era of allowing YOU the ability to see the status for YOUR WorldCat requests.

Best wishes for the semester,
ILL Staff

ILL Pickup is at the Circulation Desk

2007-02-01T18:30:00.000-06:00

Just a reminder...

Your e-mails may say pickup is at the Interlibrary Loan desk. We are having technically difficulties which is taking much longer to fix than we planned.

Pick-up is at the CIRCULATION desk for all items on loan. This is to allow you access to your borrowed items whenever the library is open.

ILL still takes returns, checks on the status for your requests, submits your renewals, and assists you with all your ILL questions.

Phone: 298-2761

ILL Books are Moving!

2007-01-08T09:58:00.000-06:00

Beginning Wednesday, January 10, 2007, ILL books can be picked up at the main circulation desk located on the 2nd floor of Malpass Library. Books will be available for pickup any time the library is open. Books may also be returned to the main circulation desk (please do not return books in the drop box).

You may still stop by the ILL office with returns, any other questions, or concerns you have about our service. Beginning Tuesday, January 16, 2007, our hours will be 8:00 am to 4:30 pm, Monday through Friday.

We hope this change will make ILL service more convenient for our patrons.

Happy Holidays!

2006-12-21T20:07:00.000-06:00

The ILL department will be closed December 22nd through Janurary 2.

We will close at 5 p.m. Friday, December 22 and reopen Wednesday at 8 a.m. Janurary 3rd. 2007.

A few changes will begin to take place in the first few months of 2007 . Your items will be at the circualtion desk for pick-up.

We will begin implementation of Illiad for our lending of materials to other libraries.

Thank you for your patronage in 2006. We look forward to serving you in the New Year.

Happy Holidays and a Happy New Year!!!!!!!!

ILL Changes in the New Year

2006-12-07T12:52:00.000-06:00

Beginning with the Spring 2007 semester, Interlibrary Loan materials will be available for pickup at the main Circulation Desk instead of the ILL office. The main circulation desk is located on the 2nd floor of Malpass Library. Your materials will now be available any time the library is open, and you will not have to call to make after hours pickup arrangements. We hope this change will make ILL service more convenient to all our patrons.

When this change occurs, ILL office hours will change to 8:00 AM to 4:30 PM, Monday through Friday.

We also invite you to stop by Malpass Library Atrium on Sunday, December 10 beginning at 8:00 PM for cookies. This is the library staff's way of thanking you for your patronage and to wish all students good luck on their finals.

Have a safe and happy winter break and we will see you next semester!

Sneek peek at ILLiad for ILL customers

2006-11-22T11:22:00.000-06:00

Hi, everyone, I thought you might want to get an idea of what ILLiad will do for you. This PDF customer user's guide will give you a preview of ILLiad. It takes you through creating an account and some of the features available in ILLiad accounts.

WIU ILL may not put all of the features in this guide out to patrons such as account billing, but this will give you a good idea of how you can manage your photocopy and other requests not availabe on I-Share.

You will still have to login to your "My Account" for items requestws on I-Share.

Go to this PDF to see some of the features for you! Sneak Preview

ILLiad is sent for spring or summer roll-out.

ILLiad update & Web site

2006-11-01T11:15:00.000-06:00

Hello, sorry it been a bit of time here folks.

The new improved ILL Web site is up and running. Let us know what you think.

ILLiad update

Date Set for Spring or Summer roll out! Your ILL staff is in training for the new software which will help us manage your WORLDCAT (non-I-Share) requests. ILLiad will allow you to check the status of photocopy and other loans not ordered via I-Share.

It's alive @ the Interlibrary Loan Corner

2006-10-13T11:14:00.000-05:00

In celebration of October - Stop by the ILL corner an get your free, "It's alive" bookmark.

Watch out for the colorful poster, you never know what green monster lurks behind the window.

Updates and policy change

2006-10-11T11:12:00.000-05:00

ILL has discontinued its 5 per day request limit policy.
You brought this concern to us in our spring survey (March 2006). We have heard you and the policy has been revoked effective immediately.

ILLIAD is coming....yes it is still on the way. Right now the ILL staff is waiting for training. The redesigned Web site is close to going into production. Happy Harvest!

Requests this week

2006-09-20T11:11:00.000-05:00

Hello! As of today we have had 250 requests from WIU patrons and will probably see 350 total by Friday September 22nd. I am happy to report that the ILL staff has kept up the pace and presently has everything ordered to date. If there was a problem with your request you will receive the request back soon.

Last week we had 450 requests from WIU customers and had everything ordered by Thursday.

ILL, ILLiad, and Pirates

2006-09-15T11:09:00.000-05:00

Hello, ILL users! This past week we have been busy processing 300 requests received on Monday, September 11, from you. I am happy to report we are going into the weekend with all requests on order.

Hang in there. ILLIAD is coming and you may see the first signs of it in December or later.

Did you know Tuesday, September 19, 2006 is International Talk like a pirate day? The ILL department will be celebrating the 19th with pirate decorations and perhaps a hearty 'arrgghh'. Stop by and see us- you don't know what you might see or hear! We promise not to make anyone walk the plank.